This website uses cookies to ensure you get the best experience.

Ascom and our selected partners use cookies and similar technologies (together “cookies”) that are necessary to present this website, and to ensure you get the best experience of it. If you consent to it, we will also use cookies for analytics and marketing purposes.

See our Cookie Policy to read more about the cookies we set.

You can withdraw and manage your consent at any time, by clicking “Manage cookies” at the bottom of each website page.

Select which cookies you accept

On this site, we always set cookies that are strictly necessary, meaning they are necessary for the site to function properly.

If you consent to it, we will also set other types of cookies. You can provide or withdraw your consent to the different types of cookies using the toggles below. You can change or withdraw your consent at any time, by clicking the link “Manage Cookies”, which is always available at the bottom of the site.

To learn more about what the different types of cookies do, how your data is used when they are set etc, see our Cookie Policy.

These cookies are necessary to make the site work properly, and are always set when you visit the site.

Vendors Teamtailor

These cookies collect information to help us understand how the site is being used.

Vendors Teamtailor

These cookies are used to make advertising messages more relevant to you. In some cases, they also deliver additional functions on the site.

Vendors Linkedin
Skip to main content
Service and Operations · BE Zaventem

Second Line Support Engineer

Does the idea of working on complex issues interest you? Do you pride yourself in providing excellent customer service? If so, then a Second Line Support Engineer role with us might be what you’re looking for. As part of our Customer Care team, you’ll be at the forefront of our business and providing support to our clients.

 

Your days will be filled with…

  • Troubleshooting, researching, and collaborating with peers to solve escalated customer incidents.

  • Providing timely responses to assigned customer issues.

  • Running technical testing according to protocols.

  • Consulting with customers and colleagues to collect information needed and proposing solutions.

  • Driving systematic and continuous improvement processes.

 

Here at Ascom…

You’re not just a number, you’re a person with aspirations and that’s important to us. You can drive your own career and we’re here to help you do that by:

  • Providing career progression through learning and development, internal opportunities, and being part of global and local initiatives and projects. But don’t take our word for it, just ask some of our team members who have been with us for over 20 years!

  • Giving you a real-world, first-hand experience about what it’s like to work with technology that is at the forefront of the healthcare industry.

  • Making a difference and having an impact on the lives in your community.

 

And you are…

Tertiary qualified in Engineering, with IT and network skills. Information Technology or a related discipline with experience in working as tech support. Trilingual, knowledge of Dutch French and English. If you have experience in the healthcare or telecommunication sector this would be highly advantageous.

 

We are…

A global solutions provider focused on Healthcare ICT and mobile workflow solutions. Headquartered in Switzerland, our business spans across 18 countries, and has been supporting the healthcare industry for close to 160 years by providing them with technology to enable them to support their communities.

 

Together we can make a difference in the lives of the people who benefit from our technology.

 

To learn more about what we do, visit us at: www.ascom.com

Department
Service and Operations
Locations
BE Zaventem
Remote status
Hybrid

Current job openings

More jobs

BE Zaventem

About Ascom

 

Decades of innovation

Ascom is a global solutions provider focused on healthcare ICT and mobile workflow solutions. The vision of Ascom is to close digital information gaps allowing for the best possible decisions—anytime and anywhere. Ascom’s mission is to provide mission-critical, near real-time solutions for highly mobile, ad hoc, and time-sensitive environments.

Co-workers 1400
Service and Operations · BE Zaventem

Second Line Support Engineer

Loading application form

Already working at Ascom?

Let’s recruit together and find your next colleague.

Applicant tracking system by Teamtailor