System Engineer
Are you passionate about delivering technical solutions and supporting customers across the full product lifecycle? Do you enjoy variety in your work and the flexibility to work remotely from time to time? If so, a System Engineer role with Ascom could be the perfect next step in your career.
As part of our Professional Services team, you’ll be at the forefront of our business, designing and implementing solutions that enable our customers to deliver expert care within their communities.
What You’ll Be Doing:
Implementing and supporting technical customer solutions that integrate seamlessly with existing IT environments.
Providing Level 2 support (on-site and remote) across the product lifecycle to resolve technical challenges.
Managing your project tasks to ensure timely delivery and maintaining strong customer satisfaction.
Creating and maintaining high-quality documentation for traceability and long-term serviceability of deployed systems.
Conducting on-site installation and system health checks.
Why Join Ascom?
At Ascom, you’re not just filling a role, you’re building a career with impact. We believe in empowering our people and supporting their ambitions.
Opportunities for growth: Advance through internal mobility, training programs, and participation in global and local projects.
Tech that matters: Work on cutting-edge solutions in healthcare ICT, technology that truly makes a difference in people’s lives.
Long-term commitment: Many of our team members have been with us for decades. We foster a supportive, innovative environment where careers thrive.
About You
You hold a tertiary qualification in System Engineering, Application Engineering, or a related discipline, with proven experience in a Systems Engineering or equivalent technical role. Familiarity with Ascom solutions is a plus, but if you're a fast learner and a tech problem-solver, we’d love to hear from you.
Additionally, you will also be able to:
Travel within the ANZ region.
Hold a valid driver's license as this position comes with a company car.
Enjoy and excel at conducting on-site installations and comfortable in using tools as part of your role.
You’re collaborative, self-driven, and passionate about delivering solutions that have real-world impact.
Who We Are
We’re Ascom, a global leader in Healthcare ICT and mobile workflow solutions. Headquartered in Switzerland and active in 21 countries, we’ve been enabling healthcare innovation for over 160 years, helping professionals support their communities through smarter technology.
Together, we can make a real difference in people’s lives through technology.
📌 To learn more about us, visit www.ascom.com
- Department
- Professional Services
- Role
- System Engineer
- Locations
- AU Melbourne
- Remote status
- Hybrid
AU Melbourne
About Ascom
Decades of innovation
Ascom is a global solutions provider focused on healthcare ICT and mobile workflow solutions. The vision of Ascom is to close digital information gaps allowing for the best possible decisions—anytime and anywhere. Ascom’s mission is to provide mission-critical, near real-time solutions for highly mobile, ad hoc, and time-sensitive environments.